No Show and Late Cancellations Policy

The staff at M3 Clinic respect your time and we ask for the same courtesy.
Missed appointments (no shows) affect our ability to provide timely attention to our clients. When a client does not show up for their appointment, another client loses an opportunity to be seen. If you are unable to make your appointment, we respectfully ask that you notify our clinic at least 24 hours in advance by txt email or phone. Failure to cancel an appointment that you do not attend will be considered a missed appointment or no show. Please take an appointment card with you after your initial appointment, we will provide you with a text message of your scheduled appointments the day prior to them as well, so ensure you have given us your mobile number.
If you fail to attend or you cancel your appointment within 24 HOURS of the scheduled appointment time, you will be charged a non-attendance fee of $25.00.
(You are directly responsible for payment of the no show fee on or before your next appointment. The no show fee cannot be billed to your insurance company or ACC).
We reserve the right to discharge you from our service for repeated no shows or late cancellations.

Physiotherapy

	ACC	Private
Initial Assessment -Staff	25	65
Follow Up - Staff	25	55
Initial Assessment - Senior	30	70
Follow Up - Senior	30	60
*Existing ACC Claims must be valid
*PAYMENT IS DUE AT THE END OF EACH TREATMENT SESSION

Pilates

	ACC	Private
Clinical Pilates (Single)	30
Clinical Pilates (Duet)
Group Class (Casual)
Group Class (Concession x 5)
Group Class (Concession x 10)

Podiatry

	ACC	Private
Podiatry Asssessment	30
Podiatry Follow Up (30min)	30
Podiatry Follow Up (15min)	30